The cost for the shared account might be $8 - $10 per month instead of the $25 - $30 for the Reseller account. Either way it's an economical way to host your website. Many people use the reseller account just for their own web domain hosting. Meaning they have 5 -20 sites and keep them organized with the reseller account.
Due to several other disappointing issues with Windows phones, we switched to Blackberry services and Blackberry cellular phones a couple of years ago. It turned out that our exchange servers were not compatible Blackberry services, so we had to purchase that service through AT&T. Another $15 a month each. We have since found that Blackberry services can be somewhat difficult and unreliable.
You keep on repeating your replies one Cloudways way to really waste your time is to constantly answer customer and prospect questions that keep repeating again and again. In this case, you might have to set up some information system so that they will no longer go to you anymore.
Another option will be switching to higher technologies. Such as Cloud hosting. When you go for such a technology you will get double or sometimes 5 times faster speeds depending on the servers where ISP's are allocated.
Virtualization technologies like Xen is available with leading providers, who even offer VNC access along with, web based console to control their web accounts within a cloud.
Why was he so upset? Because Chip believes Independence IT and other managed desktop/server firms like his, are a better option than EC2, Rackspace and the like for the typical small business owner.
Although the fee structure is a little complicated for a small site it is still affordable. Bigger sites with a lot of traffic or server side computing going on would pay more than a standard website. The huge benefit however is that page load times and computing power time are significantly higher than regular hardware. Being on the cloudways hosting cloud can improve page load times by up to 200% over a standard shared plan.